Before the van leaves
Find the site details and delivery notes without another call back to the owner.
FOR CONTRACTORS, REPAIR SHOPS & FIELD TEAMS
Hands on the job.
Answers close at hand.
The job address. The delivery instructions. The approved finish. Give your crew a way to find the details in your job notes while you get on with the work.
Web workspace + direct WhatsApp where activated.
Tell us about your group. No payment details needed.
JOB 024 · CEDAR STREET
1Monday · 8 AM
2Deliveries · east driveway
3Finish schedule · approved
Saved for your people.Cedar Street crewContextFriend · illustrative direct chat
A question from the crew
Which driveway should the delivery use?9:41 AM ✓✓
FROM YOUR SHARED KNOWLEDGE
The driveway on the east side. Alex is the contact for delivery changes.
↗ Cedar Street job brief A little less asking around.
For remodelers, painters, landscapers, installers, and small service crews.Small setup. Useful answers.
MADE FOR THE EVERYDAY
Useful in the moments
you know so well.
When the plan changes
Save the agreed update and keep its source available for the crew to check.
Across different jobs
Keep each job's knowledge and members in its own workspace.
TRY A QUESTION · SAMPLE ANSWERS
“I've got a
quick question.”
Pick a familiar question. See the answer and the note behind it.
Here's what your notes sayIllustration · no live AI
“Which driveway should the delivery use?”
The driveway on the east side. Alex is the contact for delivery changes.
A SIMPLE START
Give the useful stuff
a place to stay.
A few good notes. The right people.
A first question worth asking.
Start with a job brief
Add the schedule, approved selections, contact details, and useful site notes.
Give the crew access
Invite the people on that job. Where enabled, each person asks your assistant directly in WhatsApp.
Check the source and carry on
Open the underlying note for the detail. Send missing information to the manager to resolve.
YOUR KNOWLEDGEManaged by you ↗
▤
Cedar Street job briefShared note · review and update
✓Write a noteAdd a file
A question needs your inputAnswer personally. Choose whether to share.
A HUMAN KEEPS IT HELPFUL
The right job. The right information.
Choose who sees each workspace and review submitted updates before sharing them. Use the source documents and your qualified supervisor for safety-critical decisions; the assistant helps find information, not authorize work.
Tell us about your teamKeep it familiar.
People already using WhatsApp can ask there once their workspace's channel is approved and activated. The same shared knowledge is also available on the web.
A direct chat with your assistant.
Each invited person messages ContextFriend individually. Your existing group can stay as it is. This version doesn't join it, listen to it, or automatically import its history.
For US early access, WhatsApp availability depends on the actual use case and provider setup. Creating a workspace does not switch it on.
See the group-chat optionsA FEW USEFUL ANSWERS
Before you
get started.
How does ContextFriend help trades & crews?
ContextFriend gives invited people a shared knowledge workspace. The job address. The delivery instructions. The approved finish. Give your crew a way to find the details in your job notes while you get on with the work. Answers point to source information, and unanswered questions can go to a manager.
What information should we start with?
Start with a few useful notes: monday · 8 am, deliveries · east driveway, finish schedule · approved. Add documents when you need more detail. Owners manage access, and managers choose which contributions become shared knowledge.
Can it join our existing WhatsApp group?
Not currently. Where activated, each invited person messages the assistant directly in WhatsApp. It does not automatically read existing groups or import their history. An optional shared-message relay is a separate pilot that requires explicit member opt-in.
How do we get started?
Use the early access form to tell us about your people and the questions they repeat. We will discuss the workspace and channel setup with you. Submitting the form does not create an account, activate WhatsApp, or start a paid subscription.
FOR YOUR PEOPLE. IN YOUR WORDS.
Keep the know-how with the people doing the work.
Request early accessStart with a conversation. No automatic subscription.
GUIDES
Practical guides for small teams
- The best knowledge base tools for small teams
The best knowledge base for a small team is the one people actually use from their phone in the moment they need an answer — so pick for easy asking and easy updating before you pick for features.
- How to stop repeating the same instructions to employees
You stop repeating instructions by answering each repeated question once, in writing, in the place your staff already look — and by noticing the questions your written answers miss.
- Shift handover checklist for small teams
A good shift handover covers what is still open, what changed, what is coming next and who to call — written down, handed over at a fixed time, and confirmed by the person taking over.
- How hotels keep track of guest requests between shifts
Hotels keep guest requests from getting lost by logging every request in one system of record — usually the property management system or a request log — and reviewing the open ones at every shift handover.
- The first-week questions new hires hesitate to ask
New hires most want to know where to go, who to ask and what a normal day looks like — and they hesitate to ask because they do not want to look unprepared, so the best onboarding answers those questions before anyone has to ask.