Before they arrive
Give people the practical details that help them turn up ready.
FOR SMALL TEAMS WELCOMING SOMEONE NEW
First-day questions.
A friendly place to ask.
Help a new teammate find the small things that make a big difference. Where to arrive. Who to ask. How the day works. All from the welcome notes you already have.
Web workspace + direct WhatsApp where activated.
Tell us about your group. No payment details needed.
WELCOME, ALEX
18:45 AM · side entrance
2Your welcome buddy · Sam
3First morning · blue folder
Saved for your people.First week at Oak & MainContextFriend · illustrative direct chat
Before the first day
Where should I go on my first morning?9:41 AM ✓✓
FROM YOUR SHARED KNOWLEDGE
Come to the side entrance at 8:45 AM and ask for Sam, your welcome buddy.
↗ Your first morning A little less asking around.
For new hires, seasonal staff, apprentices, and volunteers.Small setup. Useful answers.
MADE FOR THE EVERYDAY
Useful in the moments
you know so well.
During a busy day
Keep the everyday answers available when their buddy is helping someone else.
The next new starter
Turn useful, approved answers into better welcome notes for the next person.
TRY A QUESTION · SAMPLE ANSWERS
“I've got a
quick question.”
Pick a familiar question. See the answer and the note behind it.
Here's what your notes sayIllustration · no live AI
“Where should I go on my first morning?”
Come to the side entrance at 8:45 AM and ask for Sam, your welcome buddy.
A SIMPLE START
Give the useful stuff
a place to stay.
A few good notes. The right people.
A first question worth asking.
Add the welcome basics
Start with arrival details, the first-week plan, key contacts, and your usual checklists.
Invite your new teammate
Give them access to the right workspace. Approved WhatsApp access keeps questions in a familiar chat.
Learn what the notes missed
Managers see unanswered questions and can improve the shared information after replying.
YOUR KNOWLEDGEManaged by you ↗
▤
Your first morningShared note · review and update
✓Write a noteAdd a file
A question needs your inputAnswer personally. Choose whether to share.
A HUMAN KEEPS IT HELPFUL
You bring the welcome. We help with the repeat questions.
Keep a real person as their buddy. Use shared memory for practical information, and the manager inbox for questions that need a person. Review access when the role or assignment changes.
Tell us about your teamKeep it familiar.
People already using WhatsApp can ask there once their workspace's channel is approved and activated. The same shared knowledge is also available on the web.
A direct chat with your assistant.
Each invited person messages ContextFriend individually. Your existing group can stay as it is. This version doesn't join it, listen to it, or automatically import its history.
For US early access, WhatsApp availability depends on the actual use case and provider setup. Creating a workspace does not switch it on.
See the group-chat optionsA FEW USEFUL ANSWERS
Before you
get started.
How does ContextFriend help new starters?
ContextFriend gives invited people a shared knowledge workspace. Help a new teammate find the small things that make a big difference. Where to arrive. Who to ask. How the day works. All from the welcome notes you already have. Answers point to source information, and unanswered questions can go to a manager.
What information should we start with?
Start with a few useful notes: 8:45 am · side entrance, your welcome buddy · sam, first morning · blue folder. Add documents when you need more detail. Owners manage access, and managers choose which contributions become shared knowledge.
Can it join our existing WhatsApp group?
Not currently. Where activated, each invited person messages the assistant directly in WhatsApp. It does not automatically read existing groups or import their history. An optional shared-message relay is a separate pilot that requires explicit member opt-in.
How do we get started?
Use the early access form to tell us about your people and the questions they repeat. We will discuss the workspace and channel setup with you. Submitting the form does not create an account, activate WhatsApp, or start a paid subscription.
FOR YOUR PEOPLE. IN YOUR WORDS.
Make the first question an easy one to ask.
Request early accessStart with a conversation. No automatic subscription.
GUIDES
Practical guides for small teams
- The best knowledge base tools for small teams
The best knowledge base for a small team is the one people actually use from their phone in the moment they need an answer — so pick for easy asking and easy updating before you pick for features.
- How to stop repeating the same instructions to employees
You stop repeating instructions by answering each repeated question once, in writing, in the place your staff already look — and by noticing the questions your written answers miss.
- Shift handover checklist for small teams
A good shift handover covers what is still open, what changed, what is coming next and who to call — written down, handed over at a fixed time, and confirmed by the person taking over.
- How hotels keep track of guest requests between shifts
Hotels keep guest requests from getting lost by logging every request in one system of record — usually the property management system or a request log — and reviewing the open ones at every shift handover.
- The first-week questions new hires hesitate to ask
New hires most want to know where to go, who to ask and what a normal day looks like — and they hesitate to ask because they do not want to look unprepared, so the best onboarding answers those questions before anyone has to ask.